We are going to reimburse you no later than 30 calendar days within the day on which we receive the returned goods. We're going to use the exact same signifies of payment while you utilized for the purchase, and you won't incur any service fees for these reimbursement.
We're going to email your delivery confirmation and monitoring info within just 24 several hours of one's order leaving the warehouse.
The Bio Flame provides a 3-12 months guarantee with the day of purchase on all operation-similar functions of the fireplaces. The warranty won't include any item injury that transpired during transport or was because of improper products handling or set up.
Unused and Undamaged: The item has to be unused, undamaged, As well as in a similar condition that you simply been given it.
- Acquire an image on the offer before you settle for it from your provider regardless of whether It is far from damaged. There might be a little something you skipped
You may receive a Shipment Affirmation e-mail once your get has delivered that contains your tracking selection(s). The monitoring number might be Energetic within just seventy two several hours.
Our in property delivery solution includes supply of your buy to The purchasers space of choice (Like up to two flights of stairs). This selection does not incorporate unpacking or set up in the equipment or appliances.
Factory defects or malfunctions relevant to regular operation throughout the initial 3 years through the date of The BioFlame Xelo Wall Mount Fireplace invest in.
Shipping and delivery is complimentary inside the continental US. For delivery to Hawaii or Alaska, please arrive at out to us and We're going to affirm shipping costs.
When filling your burner, position the delivered enclosed funnel while in the opening. Then, very carefully pour the all-natural fuel into your funnel about ⅔ of the way in which to circumvent any overfill. When you finally can begin to see the fuel inside the opening, it is possible to clear away the funnel and ignite the fireplace.
The guarantee will not include damages resulting from incorrect use or use less than ailments other than intended. Illustrations incorporate:
The Bioflame Xelo Wall Mount Ethanol Fireplace is created to offer your property or office that has a abundant feeling of heat and comfort. Compared with regular fireplaces, this wall-mounted bio-ethanol fireplace could be quickly set up in just 15 minutes and is ventless and clear-burning modern day.
The Xelo provides a spectacular flame in the smooth, upright format—perfect for those who want The BioFlame Xelo Wall Mount Fireplace to warmth and impress without the need of compromising ground Room.
You should hold maintain of all the initial packaging. This features shipping and delivery pallet if possible, in the situation that a return is required.